Invitation FAQ & Order Process Information

Before I Order

Can I order a sample?

Absolutely, just add one of any of the designs you see online and we can send you one to see before placing a larger order. Samples are sent with generic text to get an idea of the final product and not personalised with your wedding / event details. When you order 25 or more, we will work with you to create customised templates.

 

Can I change or customise the designs online?

Yes, we have a wide range of papers, ribbons and embellishments and can customise the colours to suit your colour theme or wedding style. Simple colour changes from our range do not incur additional charges but complete custom designs may incur a small template fee to cover the time to create and set up templates for a new design. We will notify you of this prior to commencing an order if it applies to you.

Can you print in another language?

Yes, we have printed many invites in a range of languages. There is a small $15 template fee to cover the extra time to set up a template with a second language. You might also need to source and supply the font if we don’t have something, but we can discuss this 1:1 when the time comes. For larger orders (over 50), we can also print some invitations in one language and the remainder in a second.

Can you make a design in a different size?

Yes, 90% of our designs can all be printed and assembled in our 3 main sizes:

C6 – 14.85cm x 10.5cm

DL – 21cm x 9.9cm

Square – 14.85cm x 14.85cm

Please note there are different price ranges for each size so please ask for a quote and we can forward this to you.

What do the inside of the cards look like?

We will work with you once you place an order to customise text and font to your taste. As a general idea, see some inside images of our invitation cards here:

Does the price include envelopes?

No, our pricing is per invite. Each invite has a link to the optional extras page where you can order matching envelopes, RSVPs, Wishing Wells and more!

Are Package Options available?

We have tried to make the online ordering process as easy as possible. Just add the items you need to your cart and create the package that suits you. This way you can create your own unique package that’s just right for you.

Do you offer discounts?

Absolutely, we believe the more you buy, the more you should save – Wedding can be expensive!!! You will find each listing already offers 5% discount when you order over 50 of any stationery item and 10% when you add over 100. Should you need over 200 invites please contact us for a custom package and quote.

Do you have a minimum order?

We don’t have a minimum order to see a generic sample of our products but we do have a minimum order of 25 for personalising of orders. Please note this also applies for reprints so make sure you add a few extras to your order as spares – just in case!

How do I order?

You can easily place any items you need into your cart and complete checkout to place an order. Should you need a custom order or change any colours, etc you might prefer for us to email an invoice to you. Either way we can make a note of any changes while personalising your order with you. Emailed quotes are valid for 30 days then removed from our system. If you are happy with a quote make sure you lock in your price and order on the calendar by placing a 50% deposit. The balance is due prior to printing and you can always tweak the final quantity at this time should it have changed.

Order Process